HappyFox allows you to set the "Timezone" and "Language" settings, which will be set to every new agentĀ added to your support system. š These settings areĀ available only for Account Administrator . Change Time and Language settings: * Login to your Agent interface andĀ navigateĀ toĀ ManageĀ >>Ā AccountĀ Settings. * Unā¦
Daylight Savings Time , also known as Summer Time, is a practice that many countries have in place, to set their clocks one hour ahead of their standard time. This typically occurs around the start of springtime and goes back to the regular standard time in autumn. To tackle DST, we have introduced a new set of timeā¦
Time zone - This feature lets you to set theĀ timezone settings at your company level in HappyFox Chat. The timezoneĀ will be reflected in the transcript emails (Emails that are sent to the Email address set under Manage->Chat Transcripts) and also in integrations with other tools like HappyFox HelpDesk, SalesForce, Zā¦