Configure SugarCRM Integration with HappyFox
SugarCRM integration with HappyFox allows your agents to retrieve contextual SugarCRM contact information within HappyFox. This information can be viewed on the ticket-details page and in new ticket form. The integration also provides an option to push ticket-information to SugarCRM cases automatically. Applicable Pl…
How to integrate with SugarCRM
By integrating with SugarCRM, * View the visitor information from SugarCRM. * View the statuses of each lead or contact. * Create leads or contacts in SugarCRM after the chat ends. * The chat transcripts will be updated under Calls for Leads and under Cases, Calls for Contact depending on your preferred settings…
