Configure Magento Integration with HappyFox
Magento is an open source e-commerce platform which provides online sellers with a powerful shopping cart system, as well as control over the look, feel and functionality of their online store. HappyFox - Magento Integration enables agents to view Magento customer and order information for a HappyFox contact w…
Enable Onelogin SSO for your HappyFox account.
HappyFox Integration with Onelogin eliminates user-managed passwords and enables the integration with OneLogin to securely sign agents and contacts into HappyFox from OneLogin's portal. To enable the integration, you will need a Onelogin account. ONELOGIN CONFIGURATION 1. Sign on to your OneLogin account wit…
Configure Zoho CRM Integration with HappyFox
Zoho CRM software is an online Customer Relationship Management (CRM) system for managing your sales, marketing & support in a single system. Available on Mighty and above pricing plans With HappyFox-Zoho CRM integration, your support agents can: * View Zoho customer information from HappyFox ticket detail and ne…
Adding HappyFox Chat to Your Support Center
HappyFox Helpdesk has always aspired to make communication between you and your users better and more effective. With Chat Increasingly becoming a popular choice for customers - with faster and quicker resolution on their support queries, adding the HappyFox Chat widget to your Support Center is the perfect way to…
Configure JIRA app in HappyFox
HappyFox- JIRA integration helps you in creating tasks in JIRA from within HappyFox, having two-way sync of tickets updates and JIRA comments and also to view the issue specific fields and other custom fields from JIRA within HappyFox. Applicable Plans: ❌ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Note: I…
Configure MixPanel Integration with HappyFox
Mixpanel is a business analytics SaaS tool that allows tracking your customer interactions with web and mobile applications and provides tools for targeted communication with them. By integrating MixPanel with HappyFox, your agents can view custom properties of user records in MixPanel right within HappyFox. Integra…
Configure LogMeIn Rescue Integration with HappyFox
LogMeIn Rescue integration allows you to provide remote support to your customers and log session messages back in HappyFox. Integrating LogMeIn Rescue with HappyFox allows your support agents to: * Create a LogMeIn Rescue remote support session from a HappyFox ticket. * Directly share the remote support session …
Enable Google Apps SSO for your HappyFox account
With Google Apps Single Sign-On (SSO) integration, * Agents and Contacts can log in to HappyFox using their Google Apps credentials without the need for a dedicated HappyFox username and password. * For new agents, first login attempt will create new agent accounts that must subsequently be approved by a HappyFox …
Configure SugarCRM Integration with HappyFox
SugarCRM integration with HappyFox allows your agents to retrieve contextual SugarCRM contact information within HappyFox. This information can be viewed on the ticket-details page and in new ticket form. The integration also provides an option to push ticket-information to SugarCRM cases automatically. Applicable Pl…
Configure FreshBooks Classic Integration with HappyFox
With Freshbooks classic Integration, HappyFox agents will be able to: * View Customer details from Freshbooks for corresponding HappyFox Contacts. * Directly add time-spent against a Freshbooks task from a HappyFox ticket. The time spent will be billed against the project that the task is part of. Note : This arti…
